Hotel Mall Palace

01 May'24

02 May'24

1 room, 2 guests

Hotel Mall Palace

The Mall Road, Uttarakhand | Wed, 01 May - Thu, 02 May | 1 Room, 2 Adults

General

Amenities

Rules

About

Reviews

Location

Rooms

₹3,329

₹2,397

/ night + ₹360 tax

Hotel Mall Palace

Name: Amara Hill Queen Mussoorie
Address: The Mall Road

3-star Hotel · The Mall Road, Mussoorie

4.0/5

(202 reviews)

Cancellation till check-in available

With ClearChoice Max powered by Cleartrip

Amenities

Housekeeping services

Lift/ Elevator

Restaurant

Parking

Airport shuttle service

Concierge desk

Property rules

Check-in: After 12:00 PM, Check-out: 10:00 AM

Cancellation till check-in available, with ClearChoice Max

Guests below 18 years of age allowed

Alcohol consumption NOT allowed within the premises

Pets NOT allowed within the premises

About property

Hotel Mall Palace Is Situated In The Heart Of The Town With Its Host Of Designer Rooms In A Variety Of Styles & Decor, Giving You A Choice To Select The Ideal Room To Match Your Personal Likes And Expectations. Hotel Mall Palace Is Designed To Calm And Delight Your Senses. Spectacular Views, Peaceful And Quiet Ambiance And The Pull Of Action And Adventure Sports Such As Nature Trails And Hiking Make The Experience One Of Its Kind. The Hotel Is On The Centre Of The Mall Road, Rated As One Of The Most Preferred Hotels In Mussoorie, The Hotel Reflects The True Values Of Warmth, Service Excellence & Stylish - Well-Designed Interior. The Hotel Is Very Conveniently Located In The Heart Of The Town, In The Center Of The Mall, Approx. 60 Meters Off The Mall Road, Opp. The Ropeway, In The Vicinity Of Le Chef, Kalsang Friend's Corner, Dominos All Within Two Minutes Walk On The Mall Road.

See all 54 photos

₹2,397

+ ₹360 tax

/ night

₹3,329

28% off

Location

The Mall Road, Mussoorie, Uttarakhand, 248179

Ratings & reviews

4.0/5

(202 reviews)

Location

Rooms

Service

Value

Hygiene

Excellent hotel in mall road

5/5

AJEET KUMAR M on Jan 09, 2024

Hotel is located at mall road near roap way. I stayed in this hotel in Jan 2024 with my family , Very good experience about Hotel location , scenic view from balcony , rooms , staff services & food . However I want to share an incident that happened to me in that hotel. My daughter's health suddenly worsened at night around 4 am , I connected to the reception , One staff Manish was there , He immediately called his other staff Pooran , Even though so cold in the morning at around 5 am , Pooran took me to the doctor on two wheeler for my daughter . Really I salute to Pooran from my heart who helped me so much that night , may god give him much progress in life. However All other staffs were also very polite, well-behaved & knows how to handle their customer Overall I would recommend this hotel if you are looking for great place to stay in Mussoorie.

3/5

sushilchoudhary on Aug 26, 2023

Though we had very unpleasant welcome in this hotel and bad housekeeping experience but the location of this Htl is unbeatable. I didn’t like the base category room . Their Ac rooms are good to stay It’s an average category Htl so don’t keep high expectations like a good 3 star plus treatment. Food is ok , service is all fine however housekeeping seem to be an issue . we were given a damaged towel. Hotel owner is a nice young chap who clearly understand the importance of his direct client over a referral client.

1/5

Freedom49114698969 on Aug 16, 2023

"NEVER GO FOR THIS PROPERTY " Hotel rooms just look good in pictures , the bedsheets have leftover hairs on them and no cleaning done even after 2-3 requests. Washrooms are too smelly and even their furniture is old and broken The worst experience ever had in any hotel visited. Hotel staff is so arrogant and rude , ZERO hospitality, Even the owner himself is so rude that he doesn't listen to any of your problems. Don't get fooled by believing that this hotel is on mall road Walkablity of the hotel from the library chowk is around 1.5km (rickshaw cost-250) . Guests have to climb around 40-50 stairs to reach the hotel so it is very difficult for the old age citizens to get there. Hotel staff also Didn't came to pick up our luggage. A wise person would never go for this hotel.

3/5

Don2009Kolkata on Aug 14, 2023

Hotel is good. Location is excellent. But service is below par. As I write, I'm still at #103 . I would point few things out. 1) The room is just beside the entrance stair. Hence, you cannot remove the curtains because of your privacy 2) Right after check-in I informed the Front Desk that the intercom in my room was not working. Not for once in last 2 days, anyone bothered to come & check. 3) You provide tea/ coffee amenities in room which is excellent. But again no suger / suger fee sachets were provided. I had to tell Front Desk yesterday. After that only I got some. Being a hotelier myself, these 3 basic errors are not acceptable to me. I've got a feeling that I faced these issues since my reservation was from an online portal ( lesser tariff than the Hotel Tariff quoted to me by mail) I'll perhaps book another hotel next time I visit Mussoorie

1/5

parasagg28 on Aug 10, 2023

The room had a rat which tampered with our stuff n disturbed our journey So could not sleep whole night n had to change the room to another room in the middle of the night It Was a bad experience and would not really recomend it as it questions the hygiene